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Far more factors than we realize affect healthcare – and some of them have nothing to do with medicine or patients. Hormonal therapy is often subject to political debates and restrictions by insurance companies. Want to transition? You must first prove that you fit every stereotype about trans people. Want IVF? You can’t be over 40 nor single, and you’re granted only a limited number of attempts. In Milan, endocrinologist Maurizio Bini is considered a rebel for trying to support his patients despite conservative legislation. Although his office is always full, he ensures that everyone receives the care, attention, and respect they deserve. Director Gianluca Matarrese’s intimate documentary follows the process of hormone replacement therapy and IVF – but above all, it reflects on what a hospital visit should be like in a perfect world.